Legal Agreement

Terms of ServiceClear & Fair Terms

We believe in transparent terms that protect both you and us. These terms explain your rights and responsibilities when using ArogyaSuman.

Last Updated: December 2025
Effective: December 2025
Governed by Indian Law

Key Points You Should Know

Here are the most important things to know about using ArogyaSuman

Free Plan Always Available

Your 3 free blood reports every 6 months will always be available. No hidden fees.

Not Medical Advice

Our AI provides information and insights, but always consult healthcare professionals.

Your Data Ownership

You own your health data. You can export or delete it anytime, no questions asked.

Cancel Anytime

No long-term commitments. Cancel your premium subscription anytime.

Table of Contents

Terms Overview

Welcome to ArogyaSuman

These Terms of Service govern your access to and use of ArogyaSuman's services, including our website, mobile applications, and API services.

By accessing our services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part, you may not access our services.

Acceptance of Terms:

  • You are at least 18 years old or have parental consent
  • You have the legal capacity to enter this agreement
  • You agree to provide accurate and truthful information
  • You will comply with all applicable laws

Our Services

FREE PLAN

  • • 3 blood report analyses every 6 months
  • • AI-powered health insights
  • • Basic health parameter tracking
  • • Hindi & English support
  • • Medicine reminders

PREMIUM FEATURES

  • • Unlimited report analysis
  • • Family health management (5 members)
  • • WhatsApp integration
  • • Multi-language support (9 languages)
  • • Advanced health insights

Service Availability:

We strive for 99.9% uptime but may temporarily suspend services for maintenance, security measures, or technical issues.

Medical Disclaimers

Important Medical Disclaimer

ArogyaSuman is NOT a substitute for professional medical advice, diagnosis, or treatment. Our AI provides information and insights, but should never replace consultation with qualified healthcare professionals.

What Our Service Is:

An educational tool to help understand health reports
A platform for organizing and tracking health information
A tool for generating easy-to-understand health insights
A family health management system

What Our Service Is NOT:

Medical advice, diagnosis, or treatment
A replacement for professional healthcare consultation
Emergency medical services or urgent care
A certified medical device or diagnostic tool

User Accounts

Account Creation:

  • Provide accurate and complete information
  • Maintain and update your account information
  • Keep login credentials secure and confidential
  • Be responsible for all activities under your account
  • Notify us immediately of unauthorized access

Personal Accounts

Individual accounts for managing personal health information. Premium accounts can add family members.

Doctor Accounts

Professional accounts for healthcare providers requiring verification of medical credentials.

Payment Terms

FREE FOREVER

₹0
  • • 3 reports every 6 months
  • • Always free
  • • No credit card required

FAMILY PREMIUM

₹199/month
  • • Unlimited reports
  • • 5 family members
  • • WhatsApp integration

DOCTOR PLAN

₹999/month
  • • Patient management
  • • Bulk processing
  • • API access

Cancellations and Refunds:

  • Cancel subscription anytime from account settings
  • Cancellation effective at end of billing period
  • No refunds for partial billing periods
  • Free plan benefits continue after premium cancellation

User Conduct

Acceptable Use:

Upload your own medical reports for analysis
Manage health information for family members (with permission)
Share our insights with your healthcare providers
Use our API in accordance with API terms

Prohibited Activities:

Upload fake or someone else's medical reports without permission
Attempt to reverse engineer our AI algorithms
Use our services for illegal activities
Attempt to compromise our security

Limitation of Liability

Important Legal Notice

Please read this section carefully as it limits our liability and affects your legal rights.

Our services are provided "as is" without warranties. We shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from use of our services.

Contact Information

Legal Department

info@arogyasuman.com
+91-124-XXX-XXXX

Company Address

ArogyaSuman Technologies Pvt. Ltd.
Gurugram, Haryana
India

Governing Law:

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Gurugram, Haryana, India.

Questions About These Terms?

We're committed to transparency and fairness. If you have any questions, please don't hesitate to contact our legal team.